1. Information We Collect
We collect and process the following types of personal information:
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Personal Identification Information:
This includes your name, email address, phone number, billing address, shipping address, and other details necessary to fulfill your orders. -
Payment Information:
We collect payment details, such as credit card numbers or other payment information, to process transactions. Please note that we do not store your payment information after the transaction is completed. -
Technical Data:
This includes your IP address, browser type, operating system, and other details about how you use our website. We collect this information through cookies and similar technologies. -
Order History:
We maintain records of your purchases and preferences to improve our services and provide personalized experiences.
2. How We Use Your Information
We use your personal information for the following purposes:
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Order Processing:
To process and fulfill your orders, including shipping and handling, and to communicate with you about your order status. -
Customer Service:
To provide customer support and respond to your inquiries. -
Marketing and Communication:
With your consent, we may send you promotional emails, newsletters, and other marketing communications. You can opt-out of these communications at any time. -
Improving Our Services:
To analyze how our website is used, improve its functionality, and enhance your shopping experience. -
Legal Compliance:
To comply with applicable laws, regulations, and legal obligations.
3. Cookies and Tracking Technologies
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Cookies:
We use cookies to collect information about your browsing behavior. Cookies help us remember your preferences, analyze site traffic, and provide a better user experience. -
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly.
- Analytical/Performance Cookies: Used to understand and analyze the performance of the website.
- Functional Cookies: Remember your preferences and settings.
- Targeting/Advertising Cookies: Used to deliver personalized advertisements based on your interests.
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Managing Cookies:
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
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Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are required to keep your information confidential and use it only for the purposes for which we share it. -
Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). -
Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owner.
5. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the following rights regarding your personal information:
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Access:
You have the right to request access to the personal information we hold about you. -
Correction:
You have the right to request corrections to any inaccurate or incomplete personal information. -
Deletion:
You have the right to request the deletion of your personal information, subject to certain legal obligations. -
Data Portability:
You have the right to request that we transfer your personal information to another service provider in a structured, commonly used, and machine-readable format. -
Withdraw Consent:
You have the right to withdraw your consent to the processing of your personal information at any time.
To exercise any of these rights, please contact us at [Your Email Address].
7. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any personal information on our website.
8. International Transfers
If you are accessing our website from outside of the European Economic Area (EEA), please be aware that your information may be transferred to, stored, and processed in Lithuania or other countries where our service providers are located. By using our website, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@multisports.lt